Shipping policy
Last updated: August 10, 2026
At Tequila Mariachito®, we are committed to preparing and shipping every order safely, making every effort to ensure that it arrives at its destination in the best possible condition.
1. Shipping Coverage
We ship to locations within Mexico that are available at the time of purchase.
Service availability may vary depending on the recipient’s location and the conditions of the shipping carrier.
2. Order Processing
Orders will be prepared and shipped once payment has been confirmed.
The estimated processing time is 2 business days.
Once the order has been handed over to the shipping carrier, the customer will receive the corresponding tracking information, when available.
3. Delivery Time
Estimated delivery times depend on the destination and the shipping carrier selected.
Delivery times displayed during the checkout process are estimates and may be affected by external factors, such as weather conditions, holidays, logistical issues, or circumstances beyond Tequila Mariachito®’s control.
4. Shipping Costs
Shipping costs will be calculated and displayed during the checkout process before the order is completed.
If free shipping promotions are available, they will be subject to the terms and conditions specified for each promotion.
5. Order Receipt
To receive an order containing alcoholic beverages, the recipient must be at least 18 years old, and a valid government-issued ID may be required to verify their age.
Delivery may be refused if the recipient’s age cannot be verified.
6. Delivery Address
The customer is responsible for providing the correct address, phone number, and any other information necessary to complete the delivery.
Tequila Mariachito® will not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or insufficient information provided by the customer.
7. Orders Damaged During Shipping
If an order arrives damaged, broken, or with any issue attributable to transportation, the customer must report it within 48 hours of delivery.
For information about the procedure and requirements to request a replacement or refund, please refer to our Returns and Refunds Policy.
8. Undelivered Orders
If an order cannot be delivered because no one was available to receive it, the recipient’s age could not be verified, or due to any other circumstance attributable to the customer, additional reshipping costs may apply.
Any additional costs will be communicated to the customer before a new shipment is arranged.
9. Contact
If you have any questions about your shipment, you can contact us at contacto@tequilamariachito.com.